PRIVACY POLICY

This document describes how Eliza Communication AB, Corp. No 556974-5192 (the “Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs how we process your personal data when you access and use our website www.elizacommunication.com, including any content, functionality and services offered on or through the website (the “Website”), whether as a guest or a registered user.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at jenny@elizacommunication.com.

PROCESSING OF YOUR PERSONAL DATA

We are committed to being as transparent as possible in relation to our processing of your personal data. Periodically, we may update this Privacy Policy to provide you with new services. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The latest version of the Privacy Policy will be available on the Website. You are responsible for ensuring we have an up-to-date active and deliverable email address for you.

The Company collects your information in order to record and support your participation in the activities you select. If you use our services, sign up to our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected and any related products and/or services. You may always unsubscribe from newsletters and other email-correspondence. When you are a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you have any questions regarding our use of your personal data, do not hesitate to contact us by using the contact details provided at the end of this Privacy Policy.

Processing that we may carry out:

  1. Purpose: Register a user account to enable the customer to access certain services.
    Personal Data: Name and e-mail address
    Source: Directly from you.
    Lawful basis: The processing is necessary to deliver the services i.e. perform a contract between you and us.
    Storage period: As long as you are entitled to a user account.

  2. Purpose: Verify user login credentials to increase security and prevent abuse.
    Personal Data: Name, E-mail address.
    Source: Directly from you.
    Lawful basis: The legitimate interest of verifying the user identity to increase security and prevent abuse.
    Storage period: As long as you are entitled to a user account.

  3. Purpose: Provide information about the services to potential customers for marketing and business purposes.
    Personal Data: E-mail address
    Source: Directly from the data subject.
    Lawful basis: The legitimate interest
    Storage period: As long as you have a user account or unsubscribes.

  4. Purpose: Provide subscribers with newsletters and information.
    Personal Data: E-mail address.
    Source: Directly from the data subject.
    Lawful basis: Consent
    Storage period: Until you unsubscribe

  5. Purpose: Keep information of who has unsubscribed to not send them marketing emails in the future.
    Personal Data: E-mail address.
    Source: Directly from the data subject.
    Lawful basis: The legitimate interest of complying with applicable law.
    Storage period: 2 years

  6. Purpose: If needed to comply with legal obligations such as e.g. bookkeeping
    Personal Data: Name and e-mail address.
    Source: Directly from the data subject.
    Lawful basis: The legitimate interest of complying with applicable law.
    Storage period: 2 years

  7. Purpose: If needed to ensure adequate security
    Personal Data: IP-address
    Source: Directly from the user
    Lawful basis: The legitimate interest of keeping the Website secure
    Storage period: 2 years

  8. Purpose: Upload documents
    Personal Data: IP-address, email
    Source: Directly from you
    Lawful basis: Consent
    Storage period: The shorter of end of the course or when you withdraw your consent

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information to our service providers for the purpose of providing our services to you.

HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?

We have entered into data processing agreements (DPA’s) with all our processors. Each DPA sets out, among other things, how the processor may process your personal data and the security measures the processor must have in place.

We may also need to disclose your personal information to certain designated authorities in order to fulfill obligations under applicable law or legally binding judgements.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

YOUR RIGHTS

Under Applicable Data Protection Laws, you have certain rights in relation to the processing of your Personal data. We process your Personal data to the extent necessary to fulfil your rights. Please submit requests for exercising your rights by contacting us by using the contact details set out below. You have, under certain circumstances, the right to exercise the following rights:

  • Access
    You may request confirmation whether Personal data about you is processed by us and, if that is the case, access your Personal data and additional information such as the purposes of the processing. You are also entitled to receive a copy of the Personal data undergoing processing.

  • Object to certain processing
    You have the right to object to the processing of your Personal data based on a legitimate interest for reasons which concerns your particular situation. In such a situation, we will stop using your Personal data where the processing is based on a legitimate interest, unless we can show that the interest overrides your privacy interest or that the use of your Personal data is necessary to manage or defend legal claims.

  • Rectification
    You have the right to obtain from us the rectification of inaccurate Personal data concerning you.

  • Erasure
    You may have your Personal data erased under certain circumstances, such as when your Personal data is no longer needed for the purposes for which it was collected.

  • Restriction of processing
    You may ask us to restrict the processing of your Personal data to only comprise storage of your Personal data under certain circumstances, such as when the processing is unlawful, but you do not want your Personal data erased.

  • Withdrawal of consent
    You have the right to at any time withdraw your consent to processing of Personal data to the extent the processing is based on your consent.

  • Data Portability
    You have the right to receive the Personal data concerning you which you have provided to us in a structured, commonly used, and machine-readable format and ask for the information to be transferred to another data controller (where possible).

COMPLAINTS TO THE SUPERVISORY AUTHORITY

In case of complaints regarding our privacy practices, you have the right to lodge a complaint with the competent supervisory authority. For more information, please visit the relevant authority’s website. In Sweden, the supervisory authority is the Swedish Authority for Privacy Protection. You can learn more about how to lodge a complaint with the Swedish Authority for Privacy Protection here.

CONTACT US

If you have any questions or concerns regarding the processing of your personal data, please contact us by using the contact details below.

The data controller for your personal data is:
Eliza Communication AB
Corp. No 556974-5192
Storängsgatan 23, 7 tr
115 44 Stockholm
Sweden